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Repairs and Upgrades of PCs and Laptops in Edinburgh

At User2, our engineers repair thousands of PCs, laptops and peripherals every year. Typical repairs may involve motherboard, power supply or hard drive replacement, virus or spyware issues and back up of your critical data.

Because we deal with an extensive range of makes (Compaq, HP, Dell, IBM, Acer, Fujitsu, Toshiba, Packard Bell, Advent to name but a few), we can handle almost any type of computer or laptop repair. This will be carried out at one of our workshops in Edinburgh or on site, where a call out charge will apply. We also perform repairs to out of warranty Apple MAC and iBook machines.

We will give you a free prognosis and estimate when checking in your PC and once in our workshops, labour charges are some of the most competitive around.

For time critical repairs, our Fast Track Service assures you of priority servicing with PC and laptop repairs generally carried out same or next day. Standard repairs are generally within 3 - 4 days.

If your PC is not economically repairable, we will either recommend a new machine from stock or why not use some of your working components in a new custom built machine at a fraction of the cost.

Upgrading your RAM, Hard Drive, Graphics Card or other components may be all you need to do to keep up to date with current software and games. Bring in your PC or laptop for an assessment with one of our staff who will advise you of the best way forward.

Please fill in the form below as the first step to booking in your machine for repair or upgrade.

Organisation

Name *

Address *

Town *

Address (if needed)

Postcode *

Contact Number *

Second Contact Number

E-mail address *

If a site visit is required, please indicate your preferred time and day.

Preferred visit time:

9:00-11.00

11:00-13.00

13:00-15.00

15:00-17.30

Preferred visit day:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Type of Equipment

PC

Laptop

Server

Network

Printer

MAC

Other (please specify below)

Operating System

Windows 98

Windows ME

Windows 2000

Windows XP

Windows Vista

MAC OS

Other (please specify below)

Fault Description

Type of repair required

On Site

Remote Access (requires working Broadband Internet Connection)

In Store

Urgency of repair

High Priority Fast Track Repair (Normally Same Day - 50% labour surcharge)

Standard Priority (2-4 days)

Low Priority (3-6 days)